Shipping Policy
At Atlas Wholesale, we are committed to delivering your orders quickly, safely, and efficiently across the United Kingdom.
1. Order Processing
- All orders are processed within 1–2 business days (Monday to Friday).
- Orders placed on weekends or public holidays will be processed the next working day.
- Once your order is confirmed, you will receive a confirmation email with details.
2. Shipping Methods & Delivery Time
- We offer reliable shipping through trusted courier partners.
- Estimated delivery time:
- UK Standard Delivery: 2–4 business days
- Express Delivery: 1–2 business days (if available)
- Delivery times may vary depending on location and order volume.
3. Shipping Costs
- Shipping charges are calculated at checkout based on order size, weight, and delivery location.
- For bulk/wholesale orders, shipping costs may vary and will be clearly communicated before dispatch.
4. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email to monitor your delivery in real time.
5. Delivery Issues
- Please ensure your shipping address is accurate and complete.
- Atlas Wholesale is not responsible for delays caused by incorrect addresses or courier issues.
- If a delivery is missed, the courier may attempt redelivery or contact you directly.
6. Damaged or Lost Items
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
- We will investigate the issue and arrange a replacement or refund where applicable.
7. Bulk Orders
- For large wholesale orders, delivery timelines and logistics may vary. Our team will coordinate directly with you to ensure smooth delivery.
8. International Shipping
- Currently, we primarily ship within the United Kingdom. For international inquiries, please contact us before placing an order.
9. Contact Us
If you have any questions about shipping, feel free to contact us:
Email: support@atlaswholesale.co.uk